Archive for the ‘Mortgage’ Category

My International Friend…

Tuesday, October 28th, 2008

By Mark P. Dangelo

www.Innovative-Relevance.com

It was two months ago when I “received” a letter from my international friend in this column entitled “My American Friend.”  This week, I deliver my response. 

My dearest international friend, thank you for your concern and support regarding our failing institutions, economy, job base, and forthcoming Bretton Woods redefinition.  You are correct; the financial environment that we devised and operated for decades has been decimated.  The lemmings have leapt into a recessionary chasm taking the global economy and our “foundational” truisms with them.  However, among all the turmoil, I have witnessed new innovation, a real desire for differentiation, and an acceptance of the fifth iteration of globalization.  We are positively preparing for the future – albeit selectively!

As a Bretton Woods II gathering is postulated and convened, I believe the innovative “winners” of this global wealth, process and rebalancing shifts will be many.  Nevertheless, there are some distinctive beneficiaries that are surfacing on American soil even during a rancorous presidential election year:

·         Audit / Tax Firms:  Often dismissed as “dull and boring,” these professionals and their government endorsed limited liability methods will again take center stage in a highly regulated business environment.  SOX-like regulations coupled with a public outcry for new, pervasive policies will place auditors and accountants into leadership roles not only in finance, but transactional processes, IT, sourcing, and yes, metrics and reporting.  The ability for organizations to withstand audit examinations will be a key.  Forgotten until recently are the standards of performance that must be met with consistency, transparency, and integrity. 

·         Professional Services:  For the mortgage industry, these professionals were once narrowly focused.  With the “new” widespread chaos and demand for rapid and radical operational transformation, look for the industry leaders (e.g., E&Y, D&T, BearingPoint) to take up enduring leadership roles within struggling enterprises.  Ask yourself, why they are showing up more and more at conferences and events with mounting numbers, exhibitions, and regularity? 

·         End-to-End Regulatory Advisors:  Once relegated to simple forms and compliance actions, new top-to-bottom regulator and agency power will create unprecedented operating controls that were once thought of as unthinkable.  The ability to use enterprise data to achieve compliance STP and source vetting will demand efficient leveraging far beyond standard setting and old school ideals.

·         Knowledge Orchestrators (KO):  Those organizations that adopt and adapt manufacturing disciplines to the comprehensive sourcing and delivery processes will be the winners.  A new genre of strategies and domestic work initiatives are being born already – leading to a vast rethinking of what is important, standards demanded, and skills that must be operationally internalized.  The use of KO coupled with “game changing” innovative solution sets will be our future, and I have already had the pleasure of hearing several that will be announced before the end of year.

As you know, we have added trillions of “support” packages to prop-up the financial institutions, peripheral industries, credit markets and marginally the consumer.  I would suspect that these new programs in total will exceed the prior national debt issuance within a very short 12 month window – perhaps as much as $6 trillion in new debt leading to a high-water level that might equal or exceed the annual GDP of the U.S. 

Last week alone, America lost over 30,000 domestic jobs in just five business days as the consumer and credit maelstrom continues (beyond the normal job creation and destruction cycles).  Architectonically it was because we failed to appreciate and prepare for the implications of complex financial engineering and the unwinding of “Vegas-like” risk positions.  How many political leaders now long for the $460 billion in 2007 national deficits as this year and next may approach the trillions.  Now, we wait to see how the trillions of government “investment” will work their “magic” within the financial value chains – will it be about improving Tier 1 capital ratios, M&A events, or will these infusions enable the consumer to refinance and purchase once again?  With the average debt to income well beyond 100% per consumer, is the latter even possible?

The economic predictions of those continually held in high regard continue to be proven inaccurate.  After all, until last week it was an accepted axiom and economic and mathematical improbably that long-term treasury rates would be inferring that select private debt is more risk free than U.S. government debt (Financial Times , “Swap spreads turn negative”). 

In closing, our operations will survive and we will again prosper – but not using the same formulas of the past that made many association and leadership careers.  The fabled state-driven economic decouplings have proven to be fanciful economist’s dreams.  The advice of the old school perhaps has 12 to 24 months of usefulness – and that is being generous. 

While my hope and belief in the future of American innovation coupled with the fifth iteration of globalization is very strong, I must confess my disappointment when I attended a recent mortgage conference.  The old school still had the stage and agenda as they tried to make themselves and their old practices innovatively relevant.  However, the rebirth is taking place outside of these dogmatic venues and it is unlikely that they will regain their influence massive moving forward.  If they don’t radically change, they will become increasingly unimportant or non-existent.

As you know, the key to our domestic future is jobs – high-paying, defensible, and innovative domestic jobs.  I believe the new market movers will be those organizations that balance domestic job creation with global labor arbitrage.  Unknowns include the potential for a double housing bottom (again economist believe this is mathematically impossible), a lasting global recession, currency exchange rates, and deflationary commodity prices triggered by an Asian selloff (e.g., China) to name but a few.  Yes, my international friend, I have many questions and like you I must ask about unpopular, interrelated topics. 

Ultimately, the legal retribution will be undertaken – just look at the daily media.  “It wasn’t my fault – the events could not have been predicted.”  “It wasn’t my fault — it was the lack of regulation.”  “It wasn’t my fault — it was the lender, the GSE’s, the congress, the president.”  Being in the minority, I believe it was all their faults regardless of whether they had “accreditation,” education, or licenses.  As the old saying goes when I hear industry leaders speak on the record, “I think you protest too much.”  The fact remains, many touched the interrelated counterparty risks and instruments – very few “educated” individuals did anything about it.  Hollywood couldn’t have asked for a better script.

 

Mortgage Molecules

Tuesday, October 7th, 2008

By Mark P. Dangelo

www.Innovative-Relevance.com

The daily news shows surely don’t lack for stories and controversy nowadays.  Some advocate socialization of mortgages, others a common rate for everyone, and others an across-the-board write down of anyone deemed to be in a “troubled” mortgage.  Foreclosures will affect at least one million homeowners and the government’s tab, depending on whose numbers you believe, ranges from two to seven trillion USD – and counting.  Therefore, since everyone has a lot of comments, answers, and air time, let me ask some new and controversial questions – and let me introduce the concept of a constraint bound “Mortgage Molecule™.”

First, let’s get straight to the new questions and see if I can challenge more friends and organizations this week:

  • Can the FS and mortgage industries driven by their numerous associations, lobbying groups, and client bases survive the continued fall out and loss of premiere status?  Who will be left and are their charters still relevant in a globalized world with a reduced number of operators?  Will these stoic institutions be open to new ideals and principles, or stubbornly cling to their prior glories and relationships?
  • With the rise in national interest supported by government market interventions (e.g., TARP), can offshore outsourcing led by biased foreign operations continue to “take BPO and ITO orders?”  Spearheaded by massive domestic job losses, will this historically nationalistic-defined industry suffer a catastrophic deleveraging and fallout?  Are your agreements, intellectual capital, and gain-sharing arrangements secured?
  • Is this really the end of the MBS instruments that contributed to the world wide structured instrument crisis?  Will FDIC and Treasury supported covered bonds become the new currency for an industry seeking a surge in credit availability?  Who will manage the comprehensive processes and operations for these “new” products?  What other servicing and securitization products will be developed to ensure origination volumes – will this be an atypical reverse supply chain that opens up the dogmatic channels?
  • With “anointed” super-sized FS firms getting larger with government “coronations,” will there be any middle market or pure-plays remaining in a post TARP world?  If the lenders and institutions consolidate, does that not also signify a radical and painful shift for their underlying vendors that catered to their special needs and operations?  Which vendor or sourcing relationships will be viable and which ones will increase organizational transformation needs?  Who will provide that guidance?

Secondly, mention the word “molecule” to a group of bankers and they immediately think chemistry, scientists, or even energy.  Yet, the mortgage industry taken in its entirety is a complex and changing molecule of actions, processes, and technologies.  Spurred forward by customers and credit markets (even dysfunctional ones), the Mortgage Molecule™ is framed by numerous constraints and interrelationships.  It is a “drill-down” model for those familiar with these ideals.

Since my 3D modeling skills are rudimentary, I chose to provide a “simple” subset of the changing molecule for discussion. 

Mortgage Molecule 

Whereas, the above model is vast and containing many underlying operating principles and implementation considerations, this framework represents the new world of operations – often a hidden world in the current chaos.  You should note that there are over 100 other “atoms” (and counting) that comprise more total molecular groupings, but suffice it to say that a myopic focus on any given grouping will be history repeating itself. 

Sure, we can talk about the 3-D models that compare market demands inverse relationship with market stress contained by organization capabilities and the equations that it might yield from the above diagram – but we’ll save that for some other time.  We could even discuss implicit compliance, audit demands, and data relationships – but we’ll leave that to dogmatic segmentations within the upcoming conferences.  We can talk about the fact that recent data shows that 90% of originations now are “driven” or contained within government controls or entities – but that would be stating the obvious.  We could even discuss unemployment numbers and the SEC’s mark-to-market implications encompassing the aforementioned – but we’ll leave that to the economists, regulators, and legal activists. 

Yes, we can talk, have meetings, and speak of a “new world order.”  We can pound the table and invite 50 of our closest friends to a round table for “clarity.”  In spite of that, is all this talking really new, innovative, and most of all, important to profits, jobs, and survival?  I privately wonder as I publicly pay. 

Organization — Innovate Thyself

Tuesday, September 23rd, 2008

By Mark P. Dangelo

www.Innovative-Relevance.com

It has been said that to get noticed in the media and at events you need to make a spectacle of yourself and the ideas you are trying to communicate.  For us “bow-tie guys,” that is an interesting notion given the risk dysfunctionalities that created the latest crisis in the history of financial interoperability.  However, in that shock-jock vein, here’s what I have to say –taking a page from the 1976 movie Network, I wanted to say, “I’m as mad as h*** and I’m not going to take it anymore!”  Has commonsense left the mortgage and FS markets or are we indeed facing a catastrophic series of events that will make the 1930’s seem like the servicing of “AAA” paper today?  Is there a way out with innovative technology and processes and if so, what are they?  Do we really think government nationalization of the leading free-world capital market financial system is good for business and innovation?

To allocate groups and personnel into winner and loser columns is increasingly difficult and fraught with egomaniacal risk.  To be provocative, the only winners were the executives that profited via their golden parachutes, outsourcing and vendor patronage, and financial government backstops.  So, as “old school” leadership heads for the sidelines, how are we going to innovate – what’s left?  What does that even mean when we face illiquid markets and regulatory divesture mechanisms that haven’t even solidified 24 hours?

Let’s start with the basics of where to begin.  But first, let me again be provocative – cost cutting is not innovation, and neither is outsourcing.  The aforementioned are merely techniques and tools to achieve innovation.  Ok, so let’s begin of focusing of ideas and control limits – let’s see what it means to YOU.  As always, I’ve created a graphic for framing the discussion as part of my overall “industry treasure map.”

  • Does your organization have a formalized approach for accepting new (radical) ideas on technologies and processes?  How are these ideas vetted and at what organizational level?
  • Is innovation merely tied to ROI, process, quality or all the aforementioned?  What other categorizations are utilized to ensure pull-forward value?  What are the pegs and dashboards that would be needed to support these and what are the KPI’s?
  • Does the organization have a culture that is amenable to change and new ideas?  What has been the track record?  Do we have the right personnel to understand and support the innovation? 
  • How do you measure innovation acceptance, sustainability, adaptability, and adoption?  Is innovation a “one-off” event for the organization and its program initiatives?  It is measured for scalability and duration? 
  • Is innovation something that comes from your vendors?  Competitors?  Cross-industry?  Globalization?  Is it best-in-class?  It is best-practice?  Is it simply something new?
  • Is innovation orchestrated?  Is it collaborative?  Is it facilitated?  It is a solution set?  It is what the executives say it should be?  Is it the last vendor or outsourcer in the corporate office who is willing to agree to onerous terms and conditions?
  • With lasting government market and customer intervention, what will the innovation(s) be?  Can it be achieved or will it require government / regulatory approval?  What are the new timelines?  Do we even know what regulatory body needs to approve the plans?
  • Does the organization have a budget for innovation options, research, and internalization? 
  • What are the legal ramifications of “innovating the markets” – personal and corporate? 

The questions outlined above are representative of what innovation should mean to your organization.  Depending upon your unique situation and current environment, the situational assessment and projection you deploy may be different. 

Complex, structured financial products are not innovation.  Lowering of credit standards is not innovation nor is increasing them to unrealistic extremes.  The impairments subsequently created by misguided “innovative” products and securitization have out distanced regulatory guidance and market understanding.  The downstream impact and recovery now appears to be measured in years – not months.

There is nothing like failure to spur real innovation in technology, process and business.  As we now know, the once successful and highly competitive “old school” organizations full of success and arrogance have lost their bids for independence.  Yet, as they “bet” on vaults of complex securities that turned out to contain toxic financial sludge in the form of interdependent, mispriced risk, they never thought “they” could fail – they were too smart and too sophisticated. 

Like the blended culture in which we live, prior American immigrants came to his county in search of a new life and homes.  They, like the bankers, Wall Street high-flyers, and countless investors believed the roads were lined with gold.  Reality has a way of changing perceptions.  Market conditions and unchecked leverage – sometimes layered between internal corporate divisions — has been colonic. 

As the blood continues to collect in the financial streets, it is as I stated earlier this month, “This great ‘awakening’ has yielded extensive casualties.”  Innovation is a key answer.  Organization, you must innovate thyself. 

Someone said to me this week that “you’re the guy the industry loves to hate.”  “Perhaps,” was my reply.  However, someone needs to advocate change and real innovation that makes holistic business sense– we shouldn’t adopt instruments, processes and technology just because we can, no matter how our competitors behave.  Perhaps it is time for organizations to ditch the pat answers and move into the new, innovative reality?